Request account deletion
Delete in RONA
Open My account → Delete my account. Read the consequences, enter your current password and explicitly confirm. Deletion is irreversible. Do not delete an account you want to keep. A pending cleanup state is not completion; retry or contact support if needed.
Request deletion without the app
Email support@rona-services.com with subject “Request RONA account deletion”, preferably from the account email. Say that you want the RONA account and associated personal data deleted. No app installation is required to contact us. Do not send passwords or one-time/recovery codes. A request starts identity verification and processing; email delivery alone is not account deletion.
Data covered
The server workflow removes account access, profile, work photos, departing-user messages/reviews and personal content, addresses/locations and push registrations. Other users retain their own data/history with the departing identity/content removed. Administrative responsibilities must be transferred before an administrative account can be deleted. Restricted backups are handled separately as described in the privacy policy; they are not automatically erased by app deletion.
Completion
We confirm completion only when the server workflow finishes. Failed cleanup can be retried. If specific data cannot be deleted immediately, we explain the data and reason rather than claiming completion. No invented retention or deletion deadline is promised.