Support
Contact RONA
Email support@rona-services.com. Include the app version, device/OS and a brief description. Do not send passwords, login/recovery codes, private keys or payment details.
Account access
Use Forgot password on the sign-in screen and open the latest recovery email on the device with RONA installed. Links are single-use and can expire. Accounts on separate test/release environments do not share passwords or sessions.
Reports and blocking
Use Report on the relevant message, provider photo or review, or contact support if you cannot access it. Give only the information needed to identify the issue. You can block an abusive user from the available in-app actions. Reporting does not automatically hide every item; authorized moderation handles complaints.
Delete an account
You can delete your account in My account, or follow the outside-app deletion instructions. We verify ownership and do not request your password by email.
Operator
Fares Altawil (individual)
Hermann-Geisen-Straße 56
56203 Höhr-Grenzhausen
Deutschland
support@rona-services.com.